Terms of Service

Last updated: October 22, 2025

1. Acceptance of Terms

By accessing and using Zentra ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Zentra is a comprehensive booking and appointment management platform designed specifically for health and beauty professionals. Our service includes online booking, payment processing, client management, staff scheduling, and business analytics.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate and current
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Payment Terms

Our Service operates on a subscription basis. By subscribing to our Service, you agree to:

  • Pay all fees associated with your subscription plan
  • Provide accurate billing information
  • Authorize us to charge your payment method for recurring fees
  • Understand that fees are non-refundable except as required by law

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any unlawful or prohibited purpose

6. Data and Privacy

We are committed to protecting your privacy and the privacy of your clients. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Zentra and its licensors. The Service is protected by copyright, trademark, and other laws.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

9. Limitation of Liability

In no event shall Zentra, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Governing Law

These Terms shall be interpreted and governed by the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: team@zentrabooking.com
Address: Zentra Legal Department
4 Tansley Lane, Woburn Sands, Buckinghamshire, MK17 8GH